Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to suggest a platform we haven't covered yet? This page explains how to reach the Sweepstakes Casinos team and what we can (and can't) help with.
What we can help with
Sweepstakes Casinos is an independent research and comparison site covering sweepstakes and social casinos in the US market. We're happy to hear from readers about:
- Corrections or updates to information in our reviews, including welcome offers, editorial ratings or state availability
- Questions about how the sweepstakes model works, including the difference between Gold Coins and Sweepstakes Coins
- Suggestions for platforms we haven't reviewed yet
- Feedback on how we assess and rank the sites listed on this page
- General queries about our editorial process and independence
What we can't help with
We don't operate any of the sweepstakes casinos featured on this site, so we're not able to assist with account-specific issues. If your query relates to any of the following, you'll need to contact the operator directly through the support channels listed on their own site:
- Account registration, login problems or identity verification (KYC)
- Redeeming Sweepstakes Coins or checking on a prize redemption
- Deposits, purchases of Gold Coin packages, or payment issues
- Closing an account or opting out of promotional emails
- Complaints about gameplay, customer service or specific terms and conditions at an operator
Each operator publishes its own eligible states, age requirements, redemption thresholds and terms and conditions, and only they can resolve account-level questions. If you're concerned about your own play, our Responsible Gambling page has resources worth reviewing.
Before you reach out — a few things worth checking first
A lot of reader questions come down to the same handful of topics, so it may save you time to check these first:
| Question | Where to look |
|---|---|
| Is a sweepstakes casino available in my state? | Check the operator's own terms — availability varies by state and can change without notice |
| How do the ratings on this site work? | See our editorial approach below, or our About Us page |
| What are the rules I'm agreeing to by using this site? | Our Terms and Conditions page |
| Am I gambling too much, or is this getting out of hand? | Our Responsible Gambling page |
How we handle editorial independence
Sweepstakes Casinos may earn commission when readers click through to an operator listed on this site, but this has no bearing on how sites are ranked or rated. If you believe a review is inaccurate or out of date, or if an operator's welcome offer, eligible states or redemption terms have changed since our last check, let us know — corrections are something we take seriously, and we'd rather fix an error than leave it standing.
A note on legal questions
We're not able to give personal legal advice about whether a particular sweepstakes casino is permitted where you live. Laws governing sweepstakes promotions are set at the state level, change frequently, and operators themselves decide which states they serve based on their own risk assessment. If you have a specific legal question, the operator's terms and conditions, or a qualified professional in your state, is the right place to get a definitive answer — not a comparison site.
Getting a response
We read every message that comes in, though as an independent editorial team we can't guarantee a reply to every query, particularly ones better directed to an operator's own support desk. General feedback, correction requests and editorial questions are the fastest to action, since they don't require us to look into an individual account.